Privacy Policy

1. Information We Collect

We may collect the following categories of information when you use our website or contact us:

• Contact details — such as your name, email address, and phone number, provided when you submit an enquiry or lead form.
• Usage data — such as pages visited, time spent on the site, referring pages, and general browsing behaviour, typically collected automatically.
• Technical data — such as IP address, browser type, device type, and operating system.
• Communications — records of correspondence if you contact us directly, including any information you choose to share.

2. How We Use Information

Information collected through this website may be used to:

• Respond to enquiries and provide requested information about our services.
• Operate, maintain, and improve the functionality and content of our website.
• Understand how visitors use our website in aggregate, to inform design and content decisions.
• Meet legal, regulatory, or compliance obligations where applicable.
• Communicate with you about matters relevant to your enquiry, where you have consented to be contacted.

3. Legal Basis for Processing

Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to respond to your enquiry, our legitimate interests in operating and improving our website, and compliance with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other visitors, remember preferences, and understand how the site is used. Cookies may be categorised as strictly necessary, functional, or analytical. You can control or disable cookies through your browser settings; disabling certain cookies may affect the functionality of the website.

5. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who support the operation of our website (such as hosting or analytics providers), bound by appropriate confidentiality obligations.
• Professional advisers, where necessary for legal, accounting, or compliance purposes.
• Regulators or authorities, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or restructuring of Lunexis.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When information is no longer required, it is securely deleted or anonymised.

7. Data Security

We apply reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights in relation to your personal information, which can include the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page.

9. International Transfers

Where information is transferred, stored, or processed outside your home jurisdiction, we take steps intended to ensure it receives an adequate level of protection consistent with this Policy and applicable law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their respective privacy policies.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please get in touch via our Contact page.